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The Pamlico County Water System (PCWS) was founded in 1980 with the mission of supplying clean, safe drinking water to the citizens of Pamlico County. The system had a customer base of 2,650 and had approximately 200 miles of distribution lines. Water was supplied via two newly built treatment facilities and the "Old Town of Bayboro" plant.

Current Conditions

The source of the water supply is currently from ground water that is pumped from the Castle-Hayne aquifer. The water is then treated from five water treatment facilities and distributed county-wide to customers through approximately 300 plus miles of water distribution lines. PCWS currently provides service to more than 6000 homes and businesses. Over the past five years, the customer base has grown by approximately 2.2% per year.

Pamlico County Water Service is a self-supporting agency which depends on customer rates and fees to support its operation. No tax dollars are used to pay for PCWS's operations. PCWS is operated in compliance with all rules and regulations regarding public water systems as required by the State of North Carolina. The water system is run by the seven member board of Pamlico County Commissioners.

New Customers

New customers can submit an application for water service at the Pamlico Water Service Business Office. The consumer shall provide two forms of identification and submit proof of right to have water service at the applied location. Proof can be provided by either a lease or deed. All connection fees will have to be paid at time of application.

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Contact Information

Tonya Shaw
Office Supervisor
Jeffery Sanders
Field Operations Manager
Office: (252)745-5453
Fax: (252) 745-7546
Office Hours:
8:00 am - 5:00 pm
Monday - Friday
Office Location:
102 N. Fourth Street
Bayboro, NC 28515
Mailing Address:
PO Box 158
Bayboro, NC 28515